Integrated Systems Lead to Business Success
If your business relies on multiple systems to carry out day to day tasks, the time is right to reap the benefits of integration.
Increasingly, a modern business relies on its IT systems to get by. It is worth taking a step back and thinking about those letters for a moment. When it comes to Information Technology, it is too often the case that the technology is haphazard and the information is inaccurate, incomplete or just plain missing.
For most organisations, the IT systems have evolved at the same rate as the business. This means that there is an accounting system, a client database, an inventory and ordering system and so on. These typically contain overlapping and sometimes contradictory data, and have little or no integration with one another.
Worse still, ageing legacy systems are not the most intuitive things to operate, and can be a real drain on morale, efficiency and management time. If any or all of this sounds familiar, it is high time you used systems integration to bring your business into the 21st century.
What is systems integration?
As the name suggests, systems integration is a process by which your diverse IT systems and applications are integrated to work together as a single coordinated system.
Using a modern and intuitive user interface, it allows you to enter data into one central location, and from there it will be shared across all applications. Even if you think your existing systems are beyond the reach of modern technology, you would be amazed at what systems integration experts can achieve – and if your legacy systems really are beyond salvation, they will be able to recommend an effective alternative.
If your business is using siloed systems that all operate independently, the result will be duplication and confusion at best, or outright mistakes and angry customers at worst. Furthermore, your staff will feel frustrated and jobs that should take two minutes can end up taking 20.
Systems integration improves productivity, relieves the frustration and brings a host of other benefits:
- Easy adoption
Introducing a new staff member to an ancient IT system can feel like inducting them into some ancient magical code. It can take weeks to get fully up to speed, even when the speed in question is a snail’s pace. And that is just for one system. With integrated systems, the user interface is intuitive and looks familiar from the outset. And best of all, you only have to learn it once.
- Better insights
Today’s businesses rely on their data to make the right strategic choices. With an integrated system, you can run reports and view correlations that would simply not be possible with separate legacy systems.
- Reduced errors
If you have a client’s details entered five times in five systems, it is five times more likely that a mistake will creep in somewhere, leading to misunderstandings, delays and making your company look unprofessional. With an integrated system, you need only enter it once.
- Reduced storage
One data set also demands far less storage space than five. And with modern cloud-based systems, the storage demands can be reduced to practically nothing.
- Better security
Just see it from the customer’s perspective. Where would you prefer your personal data to be stored – on one modern system or on five ancient ones?
Stop the pain
Intuitively, every business knows that system integration makes sense, but many continue to do nothing, fearing that business will be in some way compromised. It is easy to find reasons not to do something, but by taking action now, you can bring manifold benefits to your business.